In order to secure our services and reserve your date a non-refundable deposit of $200.00 is required and considered your compliance with this contract.
Two weeks prior to the event, 100% of the balance, less the deposit will be due via bank transfer to the following account:
FHE PTY LTD
Account Number: 442722019
We wil do our best to accommodate your changing needs Any additions made within 7 days of the event may be subjected to an additional charge depending upon the availability of the item. If the date of your event changes our ability to accommodate will be subject to availability.
Due to the natural nature of products, we can not predict if certain flowers will be available as predicted. We will do our best to make your flowers as accurate as possible to fit the look and theme previously discussed and by inspiration pictures provided
In the event you need to cancel your event, we require at the very least 14 days notice. Any cancellation after this time may result in a loss of the balance and amounts paid.
We agree to provide all the items and arrangements based on previous consultations (online, phone or in person). Utilising the stock available to us and to the best of our ability, which includes making decisions that would improve or better fit the brief, theme or design.
Inspiration photos are only for inspiration and as with all organic products we cannot guarantee an exact copy.
Help us to improve our service so your feedback matters. Feel free to contact us if you have queries/concerns.